Restoring Dignity and Peace of Mind Through 24-Hour Home Care

Client Profile

• Name: Mrs. Evelyn Carter
• Age: 82
• Condition: Recently discharged from hospital after treatment for hyponatremia (low sodium levels), presenting with confusion, fatigue, and mobility issues.
• Family Situation: Two adult children living out of town, unable to provide round-the-clock care.

Initial Challenges

Upon returning home, Mrs. Carter was:

• Disoriented and at risk of falls.
• Unable to manage medications or meals independently.
• Frequently awake and anxious at night.
• Experiencing emotional distress due to isolation and confusion.

Her family, though deeply concerned, could not be physically present 24/7. They sought a solution that would ensure her safety, support her recovery, and give them peace of mind.
 

Care Plan Implemented

A tailored 24-hour care plan was introduced, split into daytime and overnight support:

Daytime Care (8 AM – 8 PM)

• Medication management and hydration monitoring.
• Meal preparation with sodium-balanced nutrition.
• Cognitive stimulation through conversation, puzzles, and light activities.
• Physical support with walking, bathing, and toileting.
• Coordination with healthcare providers for follow-up care.

Overnight Care (8 PM – 8 AM)

• Monitoring for confusion or wandering during the night.
• Reassurance and companionship to reduce anxiety.
• Assistance with toileting to prevent falls.
• Sleep environment adjustments to promote rest.

Family Feedback

“Knowing Mum had someone with her day and night changed everything. We could finally breathe again. The carers didn’t just help her recover—they gave us our mum back.”
— Daughter, Sarah