Compassionate Dementia Care with Rest Assured Homecare
Client Background
In October 2024, an elderly gentleman was hospitalised, prompting his family to seek professional home care support for his return. Prior to this, his two children had been managing his care independently. With his diagnosis of Alzheimer’s and his wife’s recent diagnosis of Vascular Dementia, the family recognized the need for consistent, compassionate, and professional assistance.
Challenge
The family faced several challenges:
- Ensuring safe and dignified care for their father post-hospitalisation.
- Supporting their mother, who was also beginning to show signs of cognitive decline.
- Managing care responsibilities remotely while balancing their own lives.
- Maintaining peace of mind knowing their parents were safe and well cared for.
Solution: Rest Assured Homecare (RAH)
Rest Assured Homecare stepped in to provide twice-daily visits, offering both practical and emotional support. The care team quickly became a trusted presence in the household, known for their:
- Warmth and Positivity: Always arriving with a smile, regardless of the situation.
- Patient-Centred Approach: Adapting to the pace and preferences of the client.
- Holistic Support: Extending care to both parents, not just the primary client.
Technology Integration
RAH’s use of a digital care app proved invaluable. It allowed the family to:
- Monitor daily updates and completed tasks.
- Track medication administration.
- Communicate directly with the care team.
- Feel reassured even when they couldn’t be physically present.
Results
- Improved Quality of Life: Both parents received consistent, compassionate care tailored to their needs.
- Family Peace of Mind: The children felt supported and informed, reducing stress and anxiety.
- Enhanced Communication: The app and responsive communication from RAH staff ensured seamless coordination.
Client Testimonial
“The carers always have a smile on their face, no matter what reception they may sometimes receive. They are kind and caring and go at Dad's pace. They give so much support and now support our Mum too. Knowing that they are there twice a day is so reassuring.”
