I was inspired to start my business by the love and guidance of my Nan and Grandad, as well as my parents and our close-knit family. Their values, support, and example shaped who I am and instilled in me a deep respect for caring for others. I know how challenging it can be to juggle work, family life, and the responsibilities of looking after loved ones. Often, we want to be there as a daughter, son, grandchild, niece, or nephew—to spend quality time, share stories, and create lasting memories—not just to manage daily chores.

With this in mind, I founded Rest Assured Homecare in 2019, with the goal of providing the same high standard of care that I would want for my own family. At Rest Assured, we understand how important it is to get care needs right. That’s why we’ve created a caring, nurturing, and exemplary culture—one where every member of our team, no matter their role, is encouraged to play to their strengths and feels genuinely valued. We believe in continually learning, growing, and striving to be better, both individually and as a team. Every staff member is part of our Rest Assured family.

When you place care with us for your relative, you can do so with complete confidence and trust. We will not disappoint.

I’m passionate about delivering the highest standard of care to every individual I support. In domiciliary care, I believe that strong pastoral care is just as important for staff as it is for clients. Creating a supportive, respectful environment helps retain dedicated team members—and that’s reflected in our low staff turnover and the consistent, compassionate service we provide.

Before moving into the care sector in 2017, I spent many years in retail management, where I developed a strong foundation in leadership, customer service, and team development. These skills have been invaluable in my journey through the care industry, where I’ve been able to combine professional experience with a deep personal commitment to making a difference in people’s lives.

I live locally with my husband and our much-loved menagerie of pets. Being part of the community I serve is incredibly important to me—it keeps me grounded and connected to the people we care for every day.

If you’re looking for reliable, compassionate care at home, I’d love to talk about how we can support you or your loved one. Please don’t hesitate to get in touch.

Nikki is a dedicated Field Care Manager at Rest Assured Homecare, where she has been making a difference since December 2021. She began her journey in healthcare in 2016 as a support worker and, through her passion and commitment, progressed into management. Nikki is approachable, compassionate, and focused on delivering high-quality care that empowers people to remain independent in the comfort of their own homes.

Driven by the desire to improve lives, Nikki brings a personal touch to her role, ensuring every individual receives care tailored to their needs. She lives locally with her daughter, along with their much-loved horses and dogs.

Hayley began her career in healthcare in 2017, driven by a passion for helping others and making a meaningful difference in people’s lives. She joined Rest Assured Homecare in December 2021 as a Support Worker and quickly progressed to her current role as a Field Care Supervisor—a testament to her dedication, compassion, and professionalism.

Hayley finds great fulfillment in her work, especially in the variety each day brings and the opportunity to build genuine connections with clients and their families. She takes pride in knowing her efforts help clients feel supported, safe, and valued, and she is deeply committed to ensuring high-quality, person-centered care.

The flexibility of her role allows Hayley to balance her professional and family life, making her even more passionate about the support she provides to others.

My passion lies in providing care that is not only person-centred but also rooted in dignity, safety, and the promotion of independence. The time I spent on the frontline as a care assistant shaped my outlook; it taught me to approach each situation with empathy and practicality. Now, in my coordinating role, I oversee care plans, work closely with healthcare professionals, and do my best to make sure every individual under our care receives the thoughtful, consistent support they deserve. Since 2022, I’ve proudly served as a Field Care Supervisor, committed to supporting individuals in the place they most want to be—their own homes. I believe that everyone deserves the right to live with dignity, surrounded by the people and memories that matter most.

What inspires me every day is knowing that my work helps clients stay where they feel safest and happiest, while giving their families peace of mind that their loved ones are receiving compassionate, professional care. It’s more than a job—it’s a privilege to be part of someone’s life story and to make a meaningful difference in how they experience care.

I stepped into the world of social care back in 2022, not long after moving to the UK with my family. The transition marked the beginning of a new chapter—both personally and professionally. By June 2024, I found myself working with Rest Assured Homecare Ltd as a hands-on care assistant. The company has a well-earned reputation for valuing dedication and recognising effort, so I was genuinely proud when, in April 2025, I was promoted to Care Coordinator.