Why we care for you
A comprehensive care at home service based in Wisbech, Cambridgeshire
Homecare that matters
An enviable reputation
Since inception in February 2019, our team has gained an enviable reputation as being client-focused, committed to delivering friendly, reliable and supportive care packages to individuals in their homes in the West Norfolk, East Cambridgeshire & South Lincolnshire areas.
The right skills and experience
As you would expect, all our staff are highly qualified in domicile care and between us we have a vast array of experience. They all have passed the ‘Nan’ test (as well as reference and DBS checks) so our founder, Emma Culley, is more than happy to have them help you in your home. The latest technology provides us with immediate feedback during your care calls and therefore we can respond very quickly to any issues.
As a business, bringing on board the right people with the right skill sets and experience helps us to continually learn, grow and improve, that’s why you can Rest Assured. Every team member is encouraged to deliver to his or her strengths, every hour, every day, every week.
Passionate about the service we provide
Our passion is giving the right level of care Domiciliary Care to people who live in their own homes but require additional support with activities, including household tasks, personal care and any other activity that allows them to maintain both their independence and quality of life.
You may be starting to find it difficult to complete different areas of your routine and want some support. Regular home visits, from 30 minutes through to several hours a day, and Live-in care can be arranged to help you with a wide range of everyday tasks, including:
- Personal and Continence Care
- Managing medication
- Helping to mobilise in and around the home
- Household tasks and meal preparation
- Clinical care (including catheter and stoma management and PEG feeding)
Both Live-in and Domiciliary Care offers a valuable source of companionship. Seeing a familiar face every day, or a couple of times a week, brings comfort, a feeling of safety and friendship. Carers are not just trained in delivering the physical aspects of care, but also offering emotional support, encouragement and reassurance.
OUR CORE VALUES
We live and work by our own set of core values, thus ensuring that when you or your loved ones need some extra support at home, we are always on hand – day and night, delivering a service to be proud of.
ATTENTIVE AND ENTHUSIASTIC
We are committed to offering high quality care and support services delivered with dedication, compassion and sensitivity.
SUPPORT AND COMMITMENT
We recognise that the little things are important and we will work with our Service Users and their families/carers to ensure that support is tailored to meet their specific needs and requirements.
Working together, we actively respect and encourage the right to independence and support people to achieve their aspirations and live full and meaningful lives.
UPLIFTING THE QUALITY OF LIFE
We actively listen and respond to the people we support, promoting a culture of involvement and participation.
RELIABLE AND COMPASSIONATE CARE
We strive to create a safe, friendly and caring environment, where people are treated with courtesy, dignity and respect.
EMPOWERMENT AND CITIZENSHIP
We treat people fairly and behave with honesty, integrity and openness at all times.
DIGNITY AND RESPECT
We recognise that our staff are our greatest asset. We actively promote a culture of learning and development – supporting our staff to be the best that they can be.
If you think these values match yours, we are confident we can provide you with the care you would like to receive.
Let’s have a chat, call 01945 669 779
“Fantastic people, helpful, kind, compassionate and professional. Rest Assured have bent over backwards to help our family.”
“Excellent, kind, compassionate people who really care about the people they are supporting.Thank you.”
“Excellent home care provider giving person centred support with excellent staff and strong leadership.”
“Highly recommend Rest Assured very professional and caring service provided by this local company!”