Staying Safe and Well at Home
How we can support you through these unprecedented times
We have gathered some useful links that might answer any questions or concerns you may have relating to the virus, prevention or support.
For information on what to do if you think you’re infected, or what steps to take to prevent infection, see advice published by the NHS: https://www.nhs.uk/conditions/coronavirus-covid-19/
World Health Organisation (WHO)
WHO have provided some useful advice for the general public: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public
For COVID-19 information, advice and support relating directly to older people, please see: https://www.ageuk.org.uk/information-advice/health-wellbeing/conditions-illnesses/coronavirus/
Are you a CAREGiver, or just want to know the Government’s latest advice for home care providers? Click here: https://www.gov.uk/government/covid-19-guidance-on-home-care-provision
Here’s some guidance on social distancing for everyone in the UK and protecting older and vulnerable adults: https://www.gov.uk/government/covid-19-guidance-on-social-distancing
Staying safe and well at home
The outbreak of COVID-19 presents one of the country’s most significant challenges in recent years. We understand this is an extremely worrying time for everyone, not least for the elderly and more vulnerable members of society and their loved ones.
Our Support Workers are here to deliver essential care to our service users and also offer support such as advice to stay physically and mentally active and well at home. We can also support with shopping and picking up medication and help you to stay connected with family and friends remotely through technology.
At Rest Assured Homecare we are working hard throughout the crisis to ensure that our service users get the support they need during this time, as well as ensuring the safety and wellbeing of our Support Workers as key workers out there delivering care at home.
We know the situation around COVID-19 can be a worrying time and we wanted to add some reassurance to you about the measures we’re taking to protect our service users and Support Workers at this time.
Delivering your care safely
Our Support Workers receive comprehensive training in infection control and are strictly following industry guidance from the UK’s Public Health Authorities and World Health Organisation (WHO) which includes emphasis on the importance of safe handwashing practice.
In line with the latest Government advice, all our Support Workers are working hard to minimise the risk of transmission through safe working procedures. This includes the use of personal protection equipment (PPE) as needed. PPE includes the use of masks, aprons, gloves and/or eye protection when delivering care.
If a Support Worker is concerned, they may have COVID-19, they are being urged to follow NHS advice. If advised to self-isolate at home, they will follow the Government’s stay at home guidance and will not carry out visits until safe to do so.
We are following the Government’s guidance on delivering home care during this time to ensure that we are minimising the risk of spreading the illness whilst still providing our vital service to service users so that they can stay safe and well at home.
We continue to follow direction provided by the UK’s Public Health Authorities and World Health Organisation (WHO) and review guidance daily, working closely with organisations such as the UK Home Care Association, Age UK and other care providers.
The safety and wellbeing of our service users and Support Workers is our top priority at this difficult time.
If you have a specific concern about your care needs, or the needs of a family member, please contact us and we will be more than happy to reassure you… Rest Assured.